Help

• How do I buy a digital FlipBook?
• What type of internet access do I need to access a digital FlipBook?
• How do I access my digital FlipBook?
• I’m having problems accessing my digital FlipBook, what do I do?
• What technical specifications are required to run a digital FlipBook?
• Can I see a sample of a revision title before I buy it?
• If there are additional free resources for individual titles, where do I find them on the site?
• I have a question about an order I have made on moresuccess.ie.
• How do I find a specific revision title on moresuccess.ie?
• How do I return a book I have bought on moresuccess.ie?
• Credit and debit card payments
• VAT
• Delivery

How do I buy a digital FlipBook?

Simply choose the BUY DIGITAL VERSION option on each individual book page. This will bring you to the checkout, where you can purchase your digital FlipBook.

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What type of internet access do I need to access a digital FlipBook?

Fast, reliable internet access is recommended for optimised performance of the digital FlipBook.

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How do I access my digital FlipBook?

Log in to moresuccess.ie and My Flipbooks will appear at the top navigation bar. This will only appear when you are logged in.

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I’m having problems accessing my digital FlipBook, what do I do?

Contact our Digital Support Technician (during business hours):

digital@gillmacmillan.ie
+ 353 (1) 5009 542

Although our IT Helpdesk are happy to assist with general queries, Gill & Macmillan are not responsible for resolving local network problems.

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What technical specifications are required to run a digital FlipBook?

• Google Chrome 11 (and upwards)
• Mozilla Firefox 4.0 (and upwards)
• Internet Explorer 6.0 (and upwards)
• Safari 3.0 (and upwards)
• Adobe Flash Player 9.0.54 (and upwards)

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Can I see a sample of a revision title before I buy it?

Yes. For each of our revision titles, we have a ’Look Inside’ feature on each individual book page, which enables you to see sample pages from that book.

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If there are additional free resources for individual titles, where do I find them on the site?

If you navigate to the relevant title and you’ll find the additional resources for that title in the bottom right hand corner on that page.

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I have a question about an order I have made on moresuccess.ie.

You need to contact our Customer Service Department on the Contact Us page.

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How do I find a specific revision title on moresuccess.ie?

You can navigate from the Home page through the Junior Cert or Leaving Cert tabs to find the revision title you are looking for.

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How do I return a book I have bought on moresuccess.ie?

We offer our customers a ’no quibbles’ guarantee. We will supply you with a full refund or exchange for any item returned to us within 7 days of delivery (or notification of return), provided it is undamaged. To make a return please send the item securely wrapped, along with your packing slip and a note giving the reason for the return.

Please send the package to the following address:

Customer Services
Gill & Macmillan Ltd
10 Hume Avenue
Park West
Dublin 12
Ireland

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Credit and debit card payments

You need to enter your credit or debit card details in order to purchase books and digital FlipBooks. We accept the following payment methods: Visa, MasterCard and Laser. Payment is taken when we despatch your order, and only for the items that are available for despatch. Payment for any remaining items is taken when these items are made available and despatched to you.

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VAT

VAT is applicable to digital subscription products and is applied at the current rate during the checkout process. There is no VAT on printed books.

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Delivery

We offer free shipping within the Republic of Ireland on all of the revision titles on moresuccess.ie.

Delivery takes 3-4 working days within the Republic of Ireland.

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